Bridgewater, Nova Scotia Jobs

Aquatics Staff

Do you love the water? Do you love spending your summers outside? What about unicorns?

We are hiring certified lifeguards to join our Aquatics Staff team at Splashifax Waterparks, where you can enjoy all of those things, all summer long, and get paid to do it! Splashifax Waterparks offer a safe, silly, and always slippery swimming adventure where adults and kids laugh alike and immerse themselves in the ginormous, impressive span of obstacles. Reporting to the Heads of the Aquatics Staff, Aquatics Staff will be responsible for performing lifeguard and maintenance duties in an outdoor, recreational setting. This will be an opportunity to develop leadership and management skills.

Work Conditions

Splashifax Waterparks are outdoor facilities that are open rain or shine on weekdays, weekends, and holidays. An air-conditioned office will be available for breaks, but otherwise, it is a requirement that you are able to work within variable weather conditions, and be regularly in the water. All Aquatics Staff will be on a rotation that may involve getting into the water frequently throughout the day.

Duties & Responsibilities

Guest Experience

Tasks such as, but not limited to:

Provide welcoming customer service by communicating clearly, effectively and efficiently while maintaining professionalism and hospitality
Provide wayfinding and answer general questions
Demonstrate a friendly attitude while interacting with guests, vendors, and fellow employees

Safety

Tasks such as, but not limited to:

Ensure the safety and supervision of the on-water guests
Provide First Aid and fill out Incident Reports
Follow COVID-19 protocols and enforce those protocols
Watch for altered states (i.e. intoxication), and communicate with supervisors on site to determine next steps

Maintenance

Tasks such as, but not limited to:

Maintain cleanliness of on/in-water portion of the park
Check, fix, and delegate air pressure, connections, and repairs to park
Lifejacket repairs, maintenance, and disposal
Completion of task checklists
Completion of inventory checklists (i.e. First Aid inventory)
Observe all health and safety protocols including COVID-19 protocols as required
Support water testing as needed
General cleaning duties, including picking up on-land and in-water litter, and keeping the general public space clean, safe, and sanitized

Qualifications

Prior Lifeguard experience considered an asset
Ability to act quickly and calmly in emergency situations
Strong communication skills and prior customer service experience
Ability to work independently and as part of a team
Satisfactory Background Check (must be within 30 days before hire date, if you don’t have one, we will provide access to successful applicants)

How to Apply

Please fill out this form to apply! If you have any questions about this process, please reach out to [email protected]

Wage starting at $16/hr

All our lifeguards are required to have National Lifesaving – Waterfront Certification! However, we want applicants who have Bronze Cross and National Lifesaving – Pool Certification to join our team too! We will pay you to up your certification.

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Customer Service Representative

Do you love the water? Do you love spending your summers outside? What about unicorns?

We are hiring Customer Service Representatives at Splashifax Waterparks, where you can enjoy all of those things, all summer long, and get paid to do it! Splashifax Waterparks offer a safe, silly, and always slippery swimming adventure where adults and kids laugh alike and immerse themselves in the ginormous, impressive span of obstacles. Reporting to your Supervisors (who will support you in your growth and development of customer service skills), you will have the opportunity to build communication and interpersonal skills while liaising with the public and being the face of the operations for Splashifax.

Work Environment

Duties & Responsibilities

Guest Experience

Tasks such as, but not limited to:

Provide welcoming, exceptional, effective and efficient customer service and hospitality to our customers
Manage cash, debit and credit transactions when necessary to complete check-in and monitor the number of customers within our facility to ensure compliance with entry requirements
Demonstrate a friendly attitude while interacting with customers, vendors, and staff
Complete all steps of guest Check-In and Safety Orientation

Safety

Tasks such as, but not limited to:

Ensure the safety and supervision of on-land customers
Support and provide First Aid for those in the waterpark as needed and fill out Incident Reports
Observe all health and safety protocols including COVID-19 protocols as required
Watch for altered states (i.e. intoxication) and alert management

Maintenance

Tasks such as, but not limited to:

Janitorial duties such as recycling and refuse disposal, consistent sanitization of high-touch areas, washrooms, picking up customer-left refuse to keep on-land area (and therefore also water) clean and clear of debris, etc.
Completion of task checklists
Assist Supervisors, General Manager, and Facility Manager in maintenance tasks of the park
Inventory lists (First Aid, bracelets, socks, Lost & Found)
Lifejacket repairs, maintenance, and disposal

Qualifications

Prior customer service experience would be considered an asset
Excellent and effective communication skills both in speaking and writing
Demonstrates initiative and a willingness to learn
Ability to perform tasks quickly and efficiently
Ability to swim
Valid CPR training (may be provided for successful applicants)
Satisfactory Background Check (must be within 30 days before hire date, if you don’t have one, we will provide access to successful applicants)
Love working outside

How to Apply

Please fill out this form to apply! If you have any questions about this process, please reach out to [email protected]

Wage starting at $14/hr

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Head of Aquatics

Do you love the water? Do you love spending your summers outside? What about unicorns?

We are hiring certified lifeguards to be our Heads of Aquatics at Splashifax Waterparks, where you can enjoy all of those things, all summer long, and get paid to do it! Splashifax Waterparks offer a safe, silly, and always slippery swimming adventure where adults and kids laugh alike and immerse themselves in the ginormous, impressive span of obstacles. Reporting to the General Manager, you will work closely with them to communicate organizational needs, and guide and oversee employees’ performance.

Work Conditions

Splashifax Waterparks are outdoor facilities that are open rain or shine on weekdays, weekends, and holidays. An air-conditioned office will be available for breaks, but otherwise, it is a requirement that you are able to work within variable weather conditions and be regularly in the water. All Aquatics Staff will be on a rotation that may involve getting into the water frequently throughout the day.

Duties and Responsibilities

Employee Supervision

Oversee and provide guidance and support to Aquatics Staff
Collaborate with the General Manager in scheduling and employee performance management
Collaborate with General Manager and Director of Customer Experience in training new employees
Complete daily checklists making note of significant events and key items to report to management

Guest Experience

Tasks such as, but not limited to:

Provide welcoming customer service by communicating clearly, effectively and efficiently while maintaining professionalism and hospitality
Provide wayfinding and answer general questions
Demonstrate friendly attitude while interacting with customers, vendors, and staff

Safety

Tasks such as, but not limited to:

Ensure the safety and supervision of the on-water guests and employees
Provide First Aid and fill out Incident Reports
Follow COVID-19 protocols and enforce those protocols
Watch for altered states (i.e. intoxication) and communicate with those guests, determining what is needed for their and other guests safety, from warnings up to and including removal

Maintenance

Tasks such as, but not limited to:

Cleanliness of on/in-water portion of the park
Check, fix, and delegate air pressure, connections, and repairs to park
Lifejacket repairs, maintenance, and disposal
Water testing
Completion of inventory checklists (i.e. First Aid inventory)

Qualifications

2+ years of Lifeguarding experience
Prior customer service experience would be considered an asset
Prior management experience would be considered an asset
Excellent communication skills in both speaking and writing
Willingness to learn and demonstrate initiative
Ability to act quickly and calmly in emergency situations
Ability to perform tasks quickly and efficiently
Valid National Lifeguard Certification
Satisfactory Background Check (must be within 30 days before hire date, if you don’t have one, we will provide access)
Valid First Aid and CPR training

How to Apply

Please fill out this form to apply! If you have any questions about this process, please reach out to [email protected]

Wage starting at $20/hr

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Supervisor

Do you love the water? Do you love spending your summers outside? What about unicorns?

We are hiring Supervisors at Splashifax Waterparks, where you can enjoy all of those things, all summer long, and get paid to do it! Splashifax Waterparks offer a safe, silly, and always slippery swimming adventure where adults and kids laugh alike and immerse themselves in the ginormous, impressive span of obstacles. Reporting to the General Manager you will work closely with them to communicate organizational needs, and guide and oversee employees’ performance. Outside of these times, Supervisors assume a Lead Customer Service Representative role taking on the duties outlined in that role and providing leadership to other Customer Service Representatives.

Work Environment

Duties and Responsibilities

Employee Supervision

Oversee and provide guidance and support to Customer Service Representatives
Assist the General Manager in scheduling and employee performance management
Collaborate with General Manager and Director of Customer Experience in training of new employees
Complete daily checklists making note of significant events and key items to report to management

Guest Experience

Tasks such as, but not limited to:

Provide welcoming customer service by communicating clearly, effectively and efficiently while maintaining professionalism and hospitality
Lead and complete all steps of guest Check-In and Safety Orientation
Complete cash, debit and credit transactions and monitor the number of customers within our facility to ensure compliance with entry requirements
Provide wayfinding and answer general questions

Safety

Tasks such as, but not limited to:

Ensure the safety and supervision of on-land guests and employees
Provide First Aid and fill out Incident Reports
Observe all health and safety protocols including COVID-19 protocols as required
Watch for altered states (i.e. intoxication) and organize removal

Maintenance

Tasks such as, but not limited to:

Janitorial duties such as recycling and refuse disposal, consistent sanitization of high-touch areas, washrooms, picking up customer-left refuse to keep on-land area (and therefore also water) clean and clear of debris, etc.
Inventory lists (First Aid, bracelets, socks, Lost & Found)
Lifejacket repairs, maintenance, and disposal

Qualifications

2+ years of customer service related experience
Prior management experience would be considered an asset
Excellent communication skills in both speaking and writing
Willingness to learn and demonstrate initiative
Ability to perform tasks quickly and efficiently
Ability to swim
Satisfactory Background Check (must be within 30 days before hire date, if you don’t have one, we will provide access for successful applicants)
Valid First Aid and CPR training (may be provided for successful applicants)

How to Apply

Please fill out this form to apply! If you have any questions about this process, please reach out to [email protected]

Wage starting at $19/hr

APPLY FOR THIS JOB

Night Facility Coordinator

Do you love the water? Do you love spending your summers outside? What about unicorns? Working at Splashifax gives you all of these things, and more!

Splashifax is seeking Night Facility Coordinators to join our team. This position would start mid July and continue until mid September, 2022. Shifts will be approximately 12 hours overnight and successful applicants will have the ability to negotiate a flexible schedule throughout the summer.

Key Tasks and Responsibilities

Reporting to the Equipment and Facility Manager, Night Facility Coordinators will be responsible for: