Splashifax is a water attraction placed in a body of deep water. Everyone must be able to swim where you can’t touch the bottom in depths that may exceed 25 feet. You must also be able to swim 20 metres in a life jacket.

FAQs Archive | Page 2 of 2

Q: Should I be Swim-Ready?

We recommend showing up ready to go. Though we have limited space to change, coming all ready in your swim gear will make your check-in experience just that much smoother.

Q: Can I Bring My Own Life Jacket?

If you do choose to bring your own life jacket, one of our employees will check to make sure your life jacket is certified by Transport Canada.

Q: Do I Have to Wear a Lifejacket & Socks?

As per our insurance, every single person on the park must be wearing a certified lifejacket. Grip socks are part of the additional safety measures we take to keep you having fun on the park. We provide life jackets - socks are provided for you at an additional cost at the time of ticket purchase or on site. We have life jackets to support weights starting at 30lbs and up to chest circumferences of 60 inches.

Q: How Old Do You Have to Be?

Splashifax requires that our guests be above the age of 5 to participate. This is due to the manufacturer’s advice, insurance, and lifejacket requirements. We also require that anyone below the age of 12 have a guardian to also purchase a Splash Pass and go out onto the park with them (this includes getting into the water).

Q: Refund and Cancellation Policy

There are no refunds under any circumstances. If a weather event affects your whole session, you will be given the opportunity to reschedule to the next best possible time slot. If you need to reschedule your session for your own reason, you will need to reschedule 48 hours in advance. Please note that if you reschedule your session to a more or less expensive time slot, you will be charged or reimbursed the difference accordingly.

Should I be Swim-Ready?

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